This is exactly what I am speaking of. That email is no longer an option in the help section. You don't even know how your own school works We received an email that t he help center was changing. Searching for instructor in the Help section does nothing.
There should be no need for sorry. If the school were run correctly, it wouldn't have such a bad reputation.
If you check the help center like you should have, you will see that it is even less help than before.
I called yesterday and several other times and was on hold for an hour. I would like to finish the course before I die in 30 yrs and get on with my life. But this is my fault, I made a very poor choice. I just didn't know how poor.
I am astounded that this school is even legal at all.