Penn Foster again!

Below is an example of the "teaching" at Penn Foster  Teachers are just graders who have no knowledge of the lessons they are grading.  Some lessons have not been updated in years.  Many of the programs have some of the same "filler" material that has nothing to do with what you're studying.
This is what I said about my grade:
RE:  grading Karen Huber 22237353-028005
I believe I completed the assignment as asked. Your comment shows that you are unaware of what was asked in the assignment.

This is what the "grader" said:
Comment [WU3]: The assignment asks for the
first paragraph to focus on the solution to the
problem. The second paragraph should focus on
the benefits of the solution.

This is what the actual assignment said:
Section 1
• Facts and figures that define the problem (the cause)
• Details that show the impact of the problem (effects) on Jack,
Ruth, and the company
Section 2
• The steps needed to change the situation
• Reason to implement each step, including the benefits to your
employees, your supervisor, and the company
• Information about your role in the change

could not upload .pdf files for illustration

This school really needs to get its act together.  I didn't write a remarkable PhD thesis for the project, but I did follow instructions.