Flipboard Magazine

Thursday, May 21, 2015

Olympus

Olumpus's customer service has really gone down hill.  I returned a battery because it wasn't holding a charge as long as my other one.  I asked if I could have a battery with a newer date on it. The rep said they didn't catalog them like that.  I asked how they check the batteries to make sure they work.  The rep said they do that at the factory.  She actually suggested I  could get the battery from Ebay when I said they certainly charge a lot of money for the batteries. I said I thought Olympus was supposed to sell quality merchandise.  Now, I'm not sure they do. Anyway, I ordered it one more time to see if I can get a better one.  Another case of bad communication between departments and bad website maintenance.

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