Olumpus's customer service has really gone down hill. I returned a battery because it wasn't holding a charge as long as my other one. I asked if I could have a battery with a newer date on it. The rep said they didn't catalog them like that. I asked how they check the batteries to make sure they work. The rep said they do that at the factory. She actually suggested I could get the battery from Ebay when I said they certainly charge a lot of money for the batteries. I said I thought Olympus was supposed to sell quality merchandise. Now, I'm not sure they do. Anyway, I ordered it one more time to see if I can get a better one. Another case of bad communication between departments and bad website maintenance.
