Saturday, May 28, 2011

Customer Service

You would think companies would really be pushing customer service to get business in this economy.  Not so.  Went into a grocery store today and it apparently was a big deal to get boxes for bottled water that comes in singles.  "Well, you have to get them in back." All it would have taken was a call on the phone Near The Registers to call back there. I was already in line.  So much for the customer comes first.  Or doesn't common sense occur to the clerks or whatever they are called? Or does this country have an IQ problem? I am always floored by the high prices and the crappy customer service.  Unfortunately, where I live, there isn't much competition, so the companies get away with it.